Imagine your business without a phone. These days having a web presence for your business is just as important as having a phone because your customers expect to find information about your business on-line.

Google My Business gives you access to free tools that help your business get on-line, be found on Google Search and Maps and get closer to your customers. It’s the easiest way to manage your business across Google - and it’s free.

97% of consumers search for local businesses on-line. Be there when they’re looking for you with a business listing - the easiest way to show up on Google Search and Google Maps.

Improve your business info

Make sure your customers find the right information about your business by updating your hours, address, contact information and photos.  Give them a compelling reason to find you and they will.

Connect with your customers

Understand customer feedback and respond to Google+ reviews. When you upgrade to a local Google+ page, you can also share important news and updates with your customers.

http://www.google.co.uk/business/

Other map services are available. Microsoft has bought Nokia and intends to grow here.com and Apple is improving their offering, though Google is by far the most comprehensive and most widely adopted in the UK.